Privacy Policy
Last updated: February 2026
This Privacy Policy explains how brand-echo.ai ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.
Data Controller
Digital Delight
30 N Gould St
Sheridan, WY 82801, United States
Email: privacy@brand-echo.ai
Data We Collect
We may collect the following types of personal data:
- Account information: Name, email address, and company name when you register.
- Usage data: Pages visited, features used, and interaction patterns within the platform.
- Technical data: IP address, browser type, operating system, and device information.
- Communication data: Messages sent through our contact forms or support channels.
Legal Basis for Processing
We process your personal data based on:
- Contract performance (Art. 6(1)(b) GDPR): To provide our services and fulfill our contractual obligations.
- Legitimate interests (Art. 6(1)(f) GDPR): To improve our services, ensure security, and communicate with you.
- Consent (Art. 6(1)(a) GDPR): For optional features like newsletters, where we request your explicit consent.
Cookies
Our website currently uses only essential cookies necessary for the website to function. We do not use tracking cookies, analytics cookies, or advertising cookies. If this changes in the future, we will update this policy and request your consent accordingly.
Third-Party Services
We may share data with the following categories of third-party service providers:
- Hosting: Cloudflare (for website hosting and CDN services).
- Payment processing: Stripe (for handling subscription payments securely).
- AI providers: OpenAI, Anthropic, Google, xAI, and Perplexity (for generating brand visibility reports).
All third-party providers are bound by data processing agreements that comply with GDPR requirements.
Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access: Request a copy of your personal data.
- Right to rectification: Request correction of inaccurate data.
- Right to erasure: Request deletion of your personal data.
- Right to restriction: Request limited processing of your data.
- Right to data portability: Receive your data in a structured, machine-readable format.
- Right to object: Object to processing based on legitimate interests.
To exercise any of these rights, please contact us at privacy@brand-echo.ai.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy. Account data is retained for the duration of your active account and deleted within 30 days of account closure, unless legal obligations require longer retention.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@brand-echo.ai
Address: Digital Delight, 30 N Gould St, Sheridan, WY 82801, United States